Frequently asked questions
Do you have questions about the product, your account or your order? Here we have compiled the most frequently asked questions for you. We provide you with informative help regarding the German Packaging Act (VerpackG) and the Central Packaging Register. If you still have unanswered questions about our product, please use our contact form. We are also happy to receive messages if you want to inform us about possible improvements. You can also use the contact form for this purpose. We try to process all inquiries as quickly as possible.