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Terms of Payment

Payments via our webshop are processed by our payment service provider Novalnet AG and PayPal.

We offer the following payment options:

In addition, we offer international customers other methods of payment depending on their country:

Tax calculation

We only offer system participation contracts to companies. As these are B2B services, we do not charge German VAT by default at a flat rate of 19%. The following options are available:


Company located in Germany:

The applicable tax rate of 19 % is always charged.

EU countries:

If a valid and verifiable European VAT ID is entered, no VAT is charged. The reverse charge procedure is applied – the liability for tax is transferred to the recipient of the service in accordance with § 13b UStG. If the VAT ID is not automatically verifiable, 19% German VAT will be charged.

Third countries:

19 % VAT will be charged. Exception: You actively confirm that you do not have a branch in Germany. In this case, the service is not taxable in Germany.


If you have questions – please contact us!